Contact & help

Email us within 48 hours of the charge, with no credits used, and we refund it. Put “Refund request” in the subject and include your PayPal order ID, the date, and what you bought.

Most go through the same business day.

Read the refund policy

On your billing page, choose Cancel subscription. You keep your credits until the renewal date, then move to the free plan. Nothing is charged in between, and you can resume any time before that date at no cost.

Go to Plan & billing

Credit-pack credits never expire. Buy 200 and spend them over a year if that suits you.

Subscription credits arrive each billing period and roll over up to a three-month cap — so a quiet month isn’t wasted, but they don’t stack forever.

Compare plans and packs

The new card saves straight away but isn’t charged until your normal renewal date — the same date the old card would have been — so you’re never billed twice for one period.

Change payment method

PayPal emails a receipt for every charge and keeps the full history under Activity in your PayPal account. That covers most expense claims.

If you need a document with your company name or tax ID on it, email us those details and we’ll send one over.

Yes — write to us from the current address and we’ll move it. We do this by hand deliberately: a self-serve email change is the easiest way for someone with a borrowed session to take an account over for good.

Use the reset link on the sign-in page — it emails you a new password. If you no longer have access to that inbox, write to us and describe the account (rough signup date, last purchase, the app you were working on) so we can verify you another way.

Reset my password

Settings has a three-step delete. It removes your projects, generation history and billing records, and cancels any subscription immediately. It cannot be undone — we can’t restore it afterwards either.

For a formal request under GDPR or CCPA — access, correction, export — email us and say which right you’re exercising.

Go to Settings

Tell us what you were doing, what you expected, and what you got, with a screenshot if you have one. That’s usually enough to reproduce it first try.

If a run failed but still took a credit, say so — we put the credit back.

Billing and refunds within one business day, usually the same day. Product support within one to two. Privacy and legal requests within five, because those get checked properly before we answer.